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Terms & Conditions

Please refer to these details below for your treatment regarding your booking, our cancellation policy, late to appointments, rescheduling, Covid cancellation, Interruptions when online, refund policy.  

Terms & Conditions

Thank you for visiting Mistral Therapies.

Set out below, are our Terms and Conditions


Mistral Therapies makes no representation in the respect of the accuracy and quality of information and does not have control over the content of any reading. I cannot accept responsibility for the relevancy or accuracy of the content given, implied or expressed as to the suitability of the content for any purpose.

Sittings are fully refundable up to 3 days after your booking is made. After this period a 75% refund is available provided you inform us 2 days before the consultation date. After this no refund is available. Failure to do this will result in loss of payment.

Covid cancellations: We will happily cancel and reschedule any appointment affect by you or your therapist becoming sick due to Covid -19. Please call us as soon as you are aware of your symptoms.  

Online service disruptions: We are aware that some parts of the country can experience disruptions due to poor Wi-Fi coverage. We will endeavour to re-schedule your appointment. However, we are not responsible for your poor coverage in the event that you are aware of this being the case in your area. We will work with you as best as we can but we may need to cut short these appointments. 


In regards to Space Clearing due to the individual nature of the process and the size of the property or area requiring space clearing, every consultation is unique. It is therefore not possible to provide a precise cost here so please contact me to discuss your requirements and I can then provide a realistic cost. Mileage may be charged depending on distance.

Mistral Therapies provide guidance & advice which will help you on your own judgement or decisions concerning situations and or questions you have posed for yourselves. I have a very high ethical standards, all readings are treated with the stricter of confidence & you must be over 18 years old.

Mistral Therapies has the right to cancel your appointment outside our 24 hours cancellation policy if we feel fit to do so & a full refund will be given.

Smoke Cessation treatment is most effective when clients are committed to stopping their smoking habit. Therefore, if following your first interview session it is deemed that you are not ready for the level of commitment needed we have the right to terminate your treatment with an administration cost of $60.00. A deposit of  $150.00 will be taken at the end of the first interview so you must attend with the full deposit amount either as cash or cheque.

I do not assume and hereby disclaim any liability, loss or damages caused by any information, suggestion or advice provided, of whatever nature.  

I reserve the right to terminate or block your access to the site and/or our telephone without notice or explanation, if you are, or I suspect that you are in breach of THESE terms.

This Website is the legal property of Mistral Therapies (Phillippa Kanini - Parsons) My website must not be used for any illegal, unlawful, fraudulent or harmful activity. You may not use any content of our website without limitation and my permission.  You must not use our Website in any manner whatsoever, in relation to any malicious computer software.  The data contained on this website is the sole property of Mistral Therapies.


Customer Services
Refunds: Sometimes, Consultant Readers and Clients are unable to form a connection. In this case as long as you discontinue the reading within the first 5 minutes, we will fully refund the cost of your appointment. Clients visiting under the smoking cessation sessions are entitled to one free relapse or booster session after the completion of their final session up to 6 months after the session.

Privacy Policy
Mistral Therapies respects the privacy of my website visitors and I do not share your details with anybody else. Our privacy policy is reviewed regularly and you can find additional information on the related privacy policy under Contact.

Customer Services contact +61 0493~ 473~298


Different set of TERMS & CONDITIONS if you prefer these… These are a lot more – and I have taken these as a reference so if you want them, we would have to set up the according links and highlighted areas…

Phillippa Kanini - Parsons owns and operates this website (“Our Site”) and is committed to providing an excellent service to all of our customers. Before booking a hypnotist session, reading, teaching workshops I would ask you to please read fully our terms & conditions. By using the site you agree to the terms & conditions, notices and guidelines contained in these terms & conditions and all modifications hereto.
Users of Our Site should occasionally check for any changes to these terms & conditions. Your continued use of Our Site following any changes signifies your acceptance to those changes.
The terms & conditions shall be governed by and interpreted in accordance with the laws of Australia  and any disputes arising in connection with these terms & conditions shall be the subject to the exclusive jurisdiction of the Australian courts.
Whilst access to Our Site is permitted and encouraged on a temporary basis, we reserve the right to withdraw or vary the services we provide without notice. We will not be liable for any reason if Our Site is unavailable at any time or for any length of time. This may involve restricting access to some parts of Our Site to users.
The Services provided on Our Site include one-to-one hypnotherapy sessions, Energy Work, Chi Centred Art, readings and teaching workshops. You must be over 18 to use these services.

To achieve best results from a personal reading with Phillippa Kanini - Parsons and associated visiting consultants we would recommend you read through our Terms & Conditions prior to the reading. We want you to enjoy the experience of your reading with Mistral Therapies, however, if you are unhappy or not satisfied with your reading within the first 5 minutes please tell the Reader that you are not connecting. We will offer you a full refund immediately and your credit card booking fee will be refunded within 30 days of your appointment.
If you are on medication or abusing drugs or alcohol or suffering from mental illness, your mental and emotional clarity could also affect the clarity of the reading and in such circumstances we do not be able to offer you a reading. Your statutory rights are not affected.
Whilst all readings are given in good faith some information may represent an opinion or judgement. We cannot guarantee the accuracy of the information given during the reading or from information within Our Site. Under current Australian Law we are obliged to advise you that all readings are carried out for entertainment and experimental purposes only.
Whilst reference may be made during a reading to a medical condition, Phillippa Kanini - Parsons or any affiliates do not provide medical advice, counselling or other professional services or advice and shall not be held liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or from any guidance given during a reading, on Our Site or in any related publications.
If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice. Any reference made during a reading to a medical condition is not a substitute to treatment by the medical profession.

You agree to indemnify, defend and hold harmless The Company, its employees, officers, directors, affiliates, consultants, agents and all other individuals and organisations providing services on behalf of The Company from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees arising from (a) your use of any part of Our Site, Site Material, products or related services or any information posted by you on Our Site; (b) your use of any Submitted Materials, products or services offered by third-parties through Our Site, including, without limitation and damage to any software or hardware as a result of any viruses; (c) your download and/or use of any of the software available for download through any part of Our Site; (d) the suspension or termination of your Membership as provided in this Agreement; or (e) your alleged breach of this Agreement.

The trademarks, logos and service marks (collectively, the “Trademarks”) displayed on Our Site are the Trademarks of the Company and other parties. All rights reserved. Nothing contained in Our Site should be construed as granting by implication, estoppel or otherwise, any licence or right to use any Trademark displayed on Our Site. Any other trademarks appearing on Our Site which are not the property of the Company are the property of the respective owners.

As a user of Our Site you agree that you will provide true, accurate, current and complete information about yourself as requested by the registration process and that you will update the information as necessary to maintain its accuracy. You agree that you will use Our Site for lawful purposes only and that you will not use the facilities to conduct or perpetrate prohibited conduct. If you violate any of these conditions the Company has the right to suspend or terminate your account.

Code of Conduct for posting comments in the online discussion spaces, blogs, forum pages and workspaces on Our Site In using Our Site you agree not to:

        Restrict or inhibit any other user from using and enjoying Our Site and services;
       Transmit any unlawful, fraudulent, threatening, abusive, libellous, defamatory, obscene or otherwise objectionable or harmful information or materials, or any information or materials that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or otherwise violate any law;
       Transmit any information or software that contains a virus, worm, Trojan horse, Ransom Virus or other harmful or disruptive component;
       Transmit materials in violation of another party’s intellectual property rights;
       Use Our Site for any commercial or unlawful purposes; or
       Modify, adapt, sub-licence, translate, sell, reverse engineer, decompile or disassemble any portion of Our Site.

You acknowledge and agree that, by sending Phillippa Kanini - Parsons or the Company your questions or comments, whether in writing or by email, you grant to Phillippa Kanini - Parsons and the Company at no cost a perpetual, irrevocable, non-exclusive, world-wide right and licence to link to, use, reproduce, transmit, modify, adapt, publish, display, distribute, translate and sub-licence such material and/or to incorporate it in other works in any form, media or technology. By submitting content to Phillippa Kanini - Parsons or the Company, you represent and warrant that you have the authority to grant such rights to the Company and that the content you submit will not violate any right of any third party, including but not limited to copyright, trademark and privacy rights.

By accepting this Agreement, you expressly consent to our use of your personal information.

If any of these Terms and Conditions should be deemed invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Terms and Conditions shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Our Site is owned and operated by Mistral Therapies
For further information about the Company or Our Site please visit

Contact us +44 (0)754 383 6686

Copyright© Phillippa Kanini - Parsons. All rights reserved.

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